Privacy policy

Loquatics is committed to protecting the privacy and security of our customers and website visitors. This privacy policy explains how we collect, use, and protect personal information that we receive from you or that you provide to us.

General

Information We Collect

We may collect personal information from you when you visit our website, use our services, or communicate with us. This may include your name, email address, phone number, and other information that you provide to us.

How We Use Your Information

We use your personal information to provide you with the products and services that you request, to communicate with you about your account or transactions, and to improve our services. We may also use your information to send you promotional offers or other communications that may be of interest to you.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to secure your data and restrict access to your personal information to only those employees who need to know it.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in providing services to you, such as payment processors or shipping providers. We may also share your information with law enforcement or government agencies as required by law.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website and to analyze how our website is used. You can control the use of cookies through your browser settings.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at info@loquatics.com.

Policy for user accounts

This relates to any Loquatics services and pages involving user accounts.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.