"My name is Ralph. I’m your personal health robot! Alright, here's how it works: First, I'll ask you some questions about your symptoms to better understand your situation. Then, I’ll connect you to my human provider colleagues to review your answers and help you out right here in the chat. Within minutes, they can tell you exactly what to do next and save you an unnecessary trip to the doctor. That sounds great! Doesn’t it? I had a feeling you were going to say that."